Our all-risks insurance requests an exhaustive valued inventory to be provided by the client.

The declared values should be the “replacement” amounts: how much would it cost at destination to repair or replace the damaged goods?

The inventory should be exhaustive in the sense that the insurance is not selective. All the items that are part of the move should be declared and insured (the declared quantities can be approximate but close to reality).

The cost of the insurance will be a percentage of the total declared amount (between 1.5% and 3.5%, according to the type of move: local, domestic, international).

Our all-risks insurance coverage is as follows:

• - Damages
• - Pair and Sets Coverage (if an item from a pair or set breaks, you will be reimbursed for the whole pair or set)
• - Electrical & Mechanical Derangement Coverage (provided that the covered items are not more than six years old and items are no longer covered by the manufacturer's warranty - excluding cars.)
• - Mold and Mildew Coverage due to water damage (excluding cars).

For more details, please require the insurance policy booklet from your personal removal consultant.

Here are the main exclusions from our all-risks insurance:

Mysterious Disappearance
"Mysterious Disappearance" refers to: mysterious shortage of contents when the packing &/or container shows no sign of disorder and without any exact evidence showing that it is due to theft, robbery or hijack, or other insured causes.

Owner Packed Goods
Any items packed by the owner and without inspection by the mover before the carton box is sealed, are classified as “Packed by Owner” (abbreviated as U20 or PBO). Any damage to or loss of goods in owner-packed cartons or packages is excluded from cover.

Consequential Loss
Our all Risk Protection Group Policy will not cover consequential loss (i.e. resulting losses) arising from the delay, damage or non delivery of your consignment. Loss of value and depreciation due to damage and/or after repair are excluded from the coverage.